Canvas Troubleshooting
Help! I'm having trouble with...
❓ I forgot my password
Try "changeme" or click the "Forgot password" link to reset it
❓ I can't remember which email to use
School emails are the only ones that will work. This is usually: firstname.lastname#@education.nsw.gov.au
❓ I'm logged into my education account but when I get to Canvas it won't let me in
You might be logged into more than one account on your browser. See Signing In.
❓ I'm having trouble with some Canvas features
The best browser for Canvas is Google Chrome. Some features will work in Microsoft Edge or Safari but it is recommended to download Chrome for free.
View a simple PDF guide to logging in.